I combine frontline customer service experience with extensive HR administrative expertise. I have 1 year working in telecom customer support and retention—handling complaints, billing inquiries, troubleshooting, and offering personalized solutions to prevent cancellations. I also bring over 9 years in HR focused on onboarding, payroll, benefits administration, employee relations, and process improvement. I thrive on clear communication, problem solving, and delivering operational support that keeps both employees and customers satisfied.
I pride myself on being organized, approachable, and solution-driven, helping both employees and employers achieve clarity and efficiency. My goal is to support companies in building a motivated workforce while maintaining seamless HR and administrative processes."* operations.
Experience: 5 - 10 years
HR Benefits Administration (Payroll coordination, Health & Insurance, Leave Management) Recruitment (Job posting, Screening, Interview Coordination, Onboarding) HR Documentation (Employee Records, Contracts, HRIS input) Administrative Support (Data Entry, Reporting, Scheduling, Calendar Management) Communication & Employee Support
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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