Dedicated and goal driven. Is very committed
to providing remarkable support and service to maximize customer satisfaction.
Excellent at remembering product knowledge for ensuring accurate information is
being given. Well aware about industry standards. Has competence at addressing a
variety of problems while under pressure. A devoted customer service representative
with the capability of being trusted by the team and to collaborate ideas for the best
possible outcome. Have knowledge in healthcare as I had 2 years and 5 months working on the said field , which I've particular dealt
the following; Verification of benefits, Eligibilty, Prior authorization
an Claims along with that we are also to review medical records , Grievances and appeals.
Experience: 2 - 5 years
Handling customers issues and complaints with professionalism
Experience: 6 months - 1 year
Responsible of billing claims to insurance with appropriate codes based on the service rendered.
Experience: 2 - 5 years
Verifying patient eligibility and benefits according to their plan and how much does the service can be covered by insurance. Responsible also of ensuring if there would be a out of pocket.
Experience: Less than 6 months
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