I am a person who is very much willing to learn new things. I may be new on onli

Overview

Looking for part-time work (4 hours/day)

at $2.73/hour ($240.00/month)

BS Education

Last Active

December 29th, 2010 (5098 days ago)

Member Since

December 28th, 2010

Profile Description

I have been in a call center industry for over 6 years now and have been involved in training, quality analysis, and communication skills analysis of the call center agents.
As a quality assurance analyst, I was tasked to make sure that all transactions done through phone or email, meet the client's standard. I can communicate my thought and ideas thus making me confident in facing people regardless of their level.
I was a trainer too, I can create training materials or revise one. I was given the chance to train people and to make sure that they will be one of the strongest links a program can have.
Currently, I am a communication specialist focused on developing people skills in dealing with customers. This job has trained me to be keen with details, strive for better English at all times, and make sure that all resolutions will be delivered in a positive manner.