Freelancer/Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

June 25th, 2026 (today)

Member Since

August 23rd, 2024

Profile Description

Hi! This is Juan Paulo Castro. I've been working in the BPO industry for 9 years. I handled various roles, including customer service rep, tech support rep, and email specialist, across the healthcare, travel, and telecommunications industries.

I'm a
results-driven Social Media Manager with expertise in creating, managing, and optimizing digital content across multiple platforms. Skilled in content creation, graphic design, video editing, and copywriting, with a strong ability to develop engaging posts that build brand awareness and audience engagement.


I have advanced skills in customer handling,
data collection, Customer satisfaction, and Microsoft and Google Workspace. I also have basic knowledge of Salesforce, Zendesk, GDS Amadeus, and Citrix tools.

Experienced in social media scheduling, analytics tracking, and performance reporting to improve reach, engagement, and conversions. Proficient in community management, responding to messages and comments professionally while maintaining a positive brand voice. Adept at campaign planning, trend analysis, and platform optimization to ensure consistent growth and visibility across Facebook, Instagram, TikTok, LinkedIn, and other platforms.