Versatile and results-oriented with a background in sales, customer service, and operations. Skilled in client relationship management, backend support, travel coordination, and off page marketing. Detail-focused, proactive, and driven to deliver excellent service and measurable outcomes.
Experience: 1 - 2 years
Handled customer complaints, order delays, reservations, modifications, enrollment, and responded to customer inquiries through various channels, including phone, email, and chat.
Experience: 6 months - 1 year
Managed travel bookings (flights, hotels, car rentals, activities).
Experience: Less than 6 months
Experience: Less than 6 months
Handled a high volume of customer support via calls. Resolved issues such as reservation and complaints, renewal of enrollment, processed tickets, orders and customer support.
Experience: Less than 6 months
Executed keyword-driven content strategies on Reddit to enhance Google search optimization and increase organic reach.
Experience: 6 months - 1 year
Arranged preferred travel using GDS and Amadeus tools for flights.
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