Data Analyst / Technical Support Engineer

Led design, planning, and execution of healthcare missions and other projects for underserved communities. Coordinated with healthcare professionals and stakeholders. Monitored project progress, budget adherence, and reported outcomes to organization heads and donors.

Provided comprehensive technical support via phone, email, and in-person interactions. Managed helpdesk tickets, troubleshooted system issues, administered user accounts, performed OS installations, and resolved network connectivity problems.

Conducted data gathering and cleaning processes, meticulously addressing duplicates, rectifying missing data, and standardizing formats to ensure data accuracy and integrity and produced comprehensive reports derived from database analyses to fulfill organizational needs and objectives.

Assisted the finance department in reconcialing accounts.

Utilizing Microsoft Excel for data analysis tasks, including data cleaning, manipulation, visualization, and generating insights to support decision-making processes.

Assessment and testing of newly deployed features, system fixes and upgrades in testing and production environment.

Creating visually compelling representations of data to facilitate understanding and decision-making, utilizing various tools and techniques for effective communication.

Handled the bookeping of the organization.

website development

Managed station operations, including clinic management, medical missions, outreach, accounting, and staff coordination for seamless operations.