Experienced Customer Service Representative (2+ Years)
*Managed customer inquiries across
*Assisted customers with Shopify orders, refunds, subscriptions, and account modifications, ensuring seamless transactions.
*Provided billing, account management, and technical support for T-Mobile, troubleshooting device and network issues.
*Resolved complex issues by collaborating with internal teams, enhancing customer satisfaction and retention.
Experience: Less than 6 months
Managed customers' Shopify accounts, including subscriptions and order management. Provided customer support for product inquiries, refunds, order status updates, and general concerns across multiple communication channels.
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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