Sandro

HIPAA-Certified Medical Virtual Assistant | Scheduler | Chart Prep | Insurance V

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.85/hour ($1,324.80/month)

Bachelors degree

Last Active

July 13th, 2026 (yesterday)

Member Since

August 12th, 2024

Profile Description

I help healthcare providers stay focused on patient care by handling the administrative and clinical support tasks that keep medical practices organized, efficient, and compliant.

With 2+ years of experience in the healthcare and BPO industries, I’ve supported providers and patients through accurate documentation, patient coordination, insurance verification, scheduling, and workflow management. I understand the importance of confidentiality, efficiency, and compassionate communication in every healthcare interaction.

I’m passionate about helping practices reduce administrative workload, improve patient experience, and maintain smooth daily operations.

What I Can Help You With

• HIPAA-Compliant Patient Data Handling
• Medical Virtual Assistance
• Appointment Scheduling & Calendar Management
• Chart Preparation & Documentation
• Patient Intake & Follow-Ups
• Insurance Verification & Prior Authorizations
• Claims Follow-Up
• EMR/EHR Management
• Inbound & Outbound Patient Communication
• CRM & Email Management
• Administrative Support & Workflow Optimization
• Customer Service & Issue Resolution

Tools & Platforms

EMR/EHR & Portals:
Noteable, Availity, MES, Optum Provider Portal, Sentara Portal

Communication Tools:
RingCentral, Verizon Communicator, Zoom, Slack

Productivity Tools:
Google Workspace, Microsoft Office Suite

Why Work With Me?

HIPAA-Certified
Detail-Oriented & Accuracy-Driven
Reliable & Organized
Strong Communication Skills
Patient-Focused Support

If you're looking for a dependable Medical Virtual Assistant who can help streamline operations and support your patients with professionalism and care, I’d be happy to help.

Send me a message and let’s discuss how I can support your healthcare practice.

Top Skills

Office and Administration » Calendar Management

Experience: 1 - 2 years

Skilled in coordinating and scheduling virtual assessments for patients, clinicians, and counselors. Experienced in managing multiple calendars to ensure smooth scheduling, timely communication, and efficient use of time and resources.

Customer Support » Insurance » Prior Authorization

Experience: 1 - 2 years

Experienced in handling prior authorizations by verifying client insurance details through the MES tool and coordinating directly with insurance providers to confirm coverage, required documentation, and approval status.

Customer Support » Insurance » Insurance Verification

Experience: 1 - 2 years

Experienced in verifying client insurance coverage through the MES tool and direct communication with insurance providers. Skilled in confirming eligibility, benefits, and authorization requirements to ensure accurate and timely service coordination.

Other Skills

Office and Administration » Email Management

Experience: 1 - 2 years

Experienced in managing email communication by sending reminders and follow-ups to patients regarding scheduled assessments, as well as coordinating with clinicians and counselors to ensure timely updates and smooth scheduling.

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cotabato, Cotabato

Tests Taken: IQ
Score: 139: DISC
Dominance: 43
Influence: 17
Steadiness: 27
Compliance: 13: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”