Executive Assistant

Designed and maintained project tracking systems to monitor deadlines, assign responsibilities, and improve workflow visibility.

Utilized cloud-based productivity tools for communication, data management, document preparation, scheduling, and team collaboration.

Managed complex calendars, coordinated meetings, prepared reports, handled confidential information, and ensured seamless day-to-day operations for executives and leadership teams.

Managed CRM data, maintained accurate records, tracked stakeholder interactions, and supported reporting initiatives.

Coordinated events, fundraisers, meetings, and community initiatives, managing logistics, vendors, communications, and post-event reporting.

Delivered professional customer support through email, chat, and phone, resolving inquiries efficiently while maintaining high satisfaction levels.

Enhanced productivity through AI-assisted research, content development, process documentation, data analysis, and administrative support.

Processed payroll with accuracy and confidentiality, ensuring timely employee payments, maintaining payroll records, resolving discrepancies, and coordinating with finance and HR teams to ensure compliance with company policies and payroll regulations.

Processed financial records, tracked expenses, reconciled transactions, and supported bookkeeping and accounting operations.

Oversaw social media publishing, audience engagement, inbox management, and performance monitoring across Meta platforms.