Executive Assistant candidate with 5+ years of experience across team leadership, customer support operations, fraud analysis, and client-facing environments. Currently leading a team of 20 content moderators at TaskUs while managing performance reporting, coaching, escalations, and workflow coordination.
Experienced in supporting fast-paced operations through structured communication, documentation, reporting, and cross-functional collaboration. Previously supported Airbnb customers through phone, chat, and
Strong background in process execution, issue resolution, stakeholder communication, and operational support. Skilled in Google Workspace, Microsoft Office, CRM systems, reporting tools, and AI-powered productivity tools including ChatGPT, Claude, Gemini, and Perplexity.
Available for US, UK, and AU time zones. Committed to reliability, accuracy, confidentiality, and long-term client partnerships.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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