Overview
Looking for part-time work (4 hours/day)
at $4.96/hour ($480.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (17 days ago)
Member Since
August 2nd, 2024
Profile Description
Results-oriented Customer Service and Payment Specialist with over five years of experience in customer support, technical service desk operations, and payment processing. Demonstrated success in managing escalations, enhancing customer satisfaction, and boosting team performance through coaching and quality assurance. Proficient in multi-channel communication—including phone, chat, and
Top Skills
Office and Administration » Google Docs
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
• Managed escalations and complex customer concerns across multiple channels • Performed DSAT analysis and resolution, improving customer satisfaction • Conducted call listening and QA coaching for team members • Supported supervisors through reporting, coaching sessions, and performance improvement • Selected for pilot teams due to strong performance and adaptability
Other Skills
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Biñan, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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