Overview
Looking for full-time work (9 hours/day)
at $5.87/hour ($1,272.74/month)
Bachelors degree
Last Active
July 1st, 2026 (10 days ago)
Member Since
July 31st, 2024
Profile Description
Highly motivated and patient focus Call Center Representative with 3 years of providing exceptional service and support to patients. Skilled in managing large volume of incoming calls, resolving complex issues snd ensuring high customer satisfaction. Strong communication and problem solving abilities have resulted in patient experience and retention. Proficient in computer skills and medical records.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Answering incoming calls from customers and respond to their inquiries maintaining the high level professionalism at all times.
Customer Support » Healthcare
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Customer Support » Insurance » Prior Authorization
Experience: 1 - 2 years
Collect necessary clinical records, including diagnosis codes (ICD-10), office visit notes, lab results, and previous treatment history (step therapy). Submit formal requests through the appropriate channels—most commonly insurance portals (e.g., Availity), but occasionally via fax or phone. Accurately enter provider NPI numbers, facility information, and service dates into the Electronic Health Record (EHR) and payer systems.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Trias, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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