Current Employment Status:
Hired Part Time on Feb 25, 2026
I have 8+ years of experience in the BPO industry, managing international accounts (US, UK, AU) in customer service, technical support, sales, and retention. Currently, I work as a Business Development Manager in a consulting firm, handling lead generation, client acquisition, proposals, and account management. I also managed a key Healthcare client, collaborating with both internal and client teams for seamless delivery.
Beyond client services, I led our business expansion in the Philippines, overseeing company registration, coordinating with BPO clients, and sourcing talent. My background combines BPO operations, business development, and administrative support, making me highly adaptable and well-suited for roles as a Virtual Assistant or Business Development Support Specialist.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 5 - 10 years
Demonstrate exceptional professionalism and patience to ensure the highest level of customer satisfaction and retention. Efficiently process customer orders, returns, exchanges, and service requests while adhering to company policies and procedures.
Experience: Less than 6 months
Experience: Less than 6 months
I have knowledge in DM setting and was trained by the Philippines Appointment Setting Society or PASS Academy.
Experience: Less than 6 months
Experience: Less than 6 months
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