Tiffany
Senior IT Service Desk Lead | Technical Support Specialist | Microsoft 365 | Lev
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
July 26th, 2026 (yesterday)
Member Since
November 1st, 2016
Profile Description
Experienced IT Service Desk professional with over 15 years of expertise delivering Level 1 and Level 2 technical support, remote troubleshooting, service desk operations, quality assurance, and team leadership. Proven ability to mentor support teams, resolve complex technical issues, and improve service delivery through performance management, and process improvements. Microsoft-certified with strong knowledge of Microsoft 365, Azure Fundamentals, Active Directory, remote support, incident management, and customer service. Seeking a fully remote opportunity where I can contribute my technical expertise while maintaining a healthy work-life balance.
Top Skills
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 34
- Influence: 5
- Steadiness: 28
- Compliance: 33
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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