Seeking an opportunity where I can challenge my potential, put my skills to good use, and grow my career exponentially. Possess the ability to multitask in a fast-paced environment and the aptitude to effectively facilitate escalated client issues through strong communication, organizational, and interpersonal skills.
* Trained and proficient in using Gorgias, Shopify and Zendesk
* Fluent in English and willing to communicate with different types of people
* Hardworking, courteous, willing to be trained and accepting challenging opportunities
* Has experience in voice and non-voice accounts
* Efficient in Data gathering and presentation
* Efficient in facilitating meetings with different clients
* Effective leadership skills, making sure all goals are being met consistently
* Can work with less supervision and has the initiative to learn more
* Also a team player that can work effectively with various types of people
Experience: 1 - 2 years
Consistently providing quality customer service. Making sure that targets/goals are being met. Always prioritizing the quality of service being provided to our customers.
Experience: 1 - 2 years
Expert in data gathering in order to provide real-time opportunity for the team to improve. Having the integrity to secure the quality of our work. Making sure that deliverables or tasks are being met or accomplished on time.
Experience: 6 months - 1 year
I was able to effectively handle a total of 16 agents with my previous company. Always making sure targets/goals are being met monthly. Engaging with our clients to present weekly/monthly business review.
Experience: 1 - 2 years
I was able to handle security cameras, thermostat and refrigerator accounts. Tech savvy and very knowledgeable in learning different products to be an expert in troubleshooting.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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