Detail-oriented Insurance Operations Specialist with 1 year and 6 months of experience in critical audits, policy verification, and renewal comparisons. Experienced in using Applied Epic for insurance data management and DocuSign for secure document processing. Strong background in ensuring accuracy, identifying policy discrepancies, and maintaining compliance standards while supporting efficient insurance operations for insured clients. Recognized for achieving 100?curacy for the quarter, demonstrating exceptional attention to detail and consistency in high- volume insurance processing tasks.

Collections Specialist with 2 years of experience handling credit card accounts in the financial services industry. Skilled in managing inbound and outbound calls, negotiating payment arrangements, and resolving delinquent accounts while maintaining excellent customer service and compliance with company policies. Recognized as Best Collector of the Month for consistently exceeding performance expectations, achieving collection targets, and delivering outstanding results through effective communication and customer relationship management.

Results-driven Data Management Specialist currently working in the fintech industry, managing investment data, document processing, and system verification. Experienced in uploading and maintaining investment records in Alt Exchange, validating transaction and investment details in Salesforce, and preparing accurate end-of-day (EOD) reports. Strong background in data accuracy, financial documentation, and compliance within fast- paced investment operations. Recognized as Employee of the Month (April 2026) and maintained 100% attendance, demonstrating consistency, reliability, and strong commitment to performance and operational excellence.

It isn't professional experience but it is personal. I used to write poems when I was on high school and post it on my social media account. Writing is my passion. I love writing poetry. I'm always dedicated when writing poetry.