Content Writer and Social Media Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.53/hour ($1,454.56/month)

Associates degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

October 28th, 2016

Profile Description

- SEO content writer, keyword research, competitor's website analysis in order to rank on Google Search 
- Wrote an article for Cebu Daily News, a local digital news portal.
- Wrote a blog for ---------- , a blog for expats and natives that talks about Boracay.
- Wrote as a Ghost Writer for a client. 
- I handled up to 30 FTEs and provided assistance to the claims officers for any process-related concerns.
- I provided coaching, huddle, and feedback to ensure that the correct process was followed as per the desktop process/knowledge base.
-  I updated officers their scorecards to ensure that team goals were met.
-  I created, wrote, and updated Desktop Processes (DTPs) or Knowledge Base (KB) for a specific business unit to ensure that everything was up to date.
- I created Process Flows for the team to ensure that claims officers were able to follow the step-by-step process.
- I conducted Process Training for new hires in the team.