I am a highly motivated and detail-oriented Virtual Assistant | Customer Support & Administrative Specialist with a strong background in healthcare coordination, customer service, and administrative support. I’ve worked remotely in U.S.-based operations, successfully handling tasks such as insurance verification, scheduling, inbox management, documentation, and patient communication.
Though newly trained in Virtual Assistance, I bring years of experience in fast-paced, client-focused environments where reliability, accuracy, and excellent communication are essential. I am proficient in tools such as Outlook, Google Workspace, Micollab (for calls), Bizcom (for faxes), and basic video editing using DaVinci Resolve.
I take pride in being proactive, organized, and committed to helping teams run smoothly. I’m eager to contribute to any business by providing consistent support, ensuring tasks are completed on time, and helping clients stay on top of their daily operations.
???? Key Skills:
Customer Support
Inbox & Calendar Management
Data Entry & Admin Tasks
Insurance Coordination
Transcription & Documentation
Basic Video Editing
Research & CRM Tools
Strong English Communication (Written & Verbal)
If you’re looking for someone dependable, adaptable, and ready to hit the ground running—I’m here and ready to help.
Experience: 5 - 10 years
Professional and empathetic in handling client inquiries, follow-ups, and resolution.
Experience: 5 - 10 years
Strong ability to multitask, meet deadlines, and stay on top of priorities.
Experience: 5 - 10 years
Skilled in calendar management, appointment setting, and email/inbox triage
Experience: Less than 6 months
Experienced in remote support, documentation, and organizing digital workflows.
Experience: 2 - 5 years
Proficient in Google Workspace, Microsoft Office, Outlook, BizCom (for faxing), and MiCollab (for calls).
Experience: Less than 6 months
Proficient with DaVinci Resolve for simple content edits.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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