Micaella
Admin Assistant | Experienced Customer Service Representative | Graphics Designe
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $1.99/hour ($384.00/month)
Bachelors degree
Last Active
July 11th, 2026 (9 days ago)
Member Since
July 14th, 2024
Profile Description
Detail-oriented with experience in administrative support, customer service, technical support, and business process documentation. Experienced in managing multiple priorities and supporting business operations with strong attention to detail. A proactive and organized who quickly adapts to new tools and processes while maintaining confidentiality and delivering high-quality support.
What I Can Help You With:
Customer Support
Appointment Scheduling
Technical Support
Data Entry
Social Media Management
Graphics Design
Tools I Use:
Productivity Tools:
Communication Tools: Slack,
Top Skills
Professional Services » Management Services » Administrative Management
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 6 months - 1 year
Handled inbound customer calls, providing technical support and account assistance for financial technology products and services. Diagnosed and resolved technical issues, account access concerns, payment-related inquiries, and system-related problems. Verified customer information and ensured compliance with company security and data privacy policies before processing requests. Documented customer interactions, troubleshooting steps, and resolutions. Educated customers on product features, account management, and self-service tools. Collaborated with internal teams to escalate complex technical issues and ensure timely resolution. Maintained high standards of professionalism, empathy, and customer satisfaction while handling high-volume inbound calls. Consistently demonstrated strong communication, problem-solving, and multitasking skills in a fast-paced customer support environment.
Customer Support » Customer Service
Experience: 6 months - 1 year
Other Skills
Office and Administration » Documentation
Experience: 6 months - 1 year
Experienced in Admin Task
Design » Graphic Design » Canva
Experience: 1 - 2 years
Experienced in part time Freelancing
Office and Administration » Google Workspace
Experience: 1 - 2 years
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Hermosa, Bataan
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 43%
- Influence: 9%
- Steadiness: 21%
- Compliance: 27%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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- Steven Rapposelli
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