Medical Virtual Assistant/Front Desk

Medical Scheduler | Virtual Assistant I provide reliable scheduling support for healthcare practices, helping manage appointments, patient communication, and daily calendar organization. I ensure smooth coordination between patients and providers to keep operations efficient. What I do: Schedule, confirm, and reschedule patient appointments Manage calendars and avoid scheduling conflicts Send reminders via call, text, or email Handle inbound and outbound patient calls Verify basic patient information before visits Coordinate with providers and staff for availability Update and maintain accurate patient records I focus on being organized, responsive, and professional when with patients. I aim to reduce no-shows, improve scheduling flow, and provide a positive patient experience.

Dental Insurance Verification Specialist I provide accurate and timely dental insurance verification to help clinics avoid claim issues and improve workflow. I have experience checking patient eligibility, benefits, and coverage details before appointments to ensure everything is prepared in advance. What I do: Verify patient insurance eligibility and benefits (PPO/HMO) Check deductibles, co-pays, frequencies, and limitations Contact insurance providers via phone or online portals Prepare clear and accurate breakdown of benefits Update patient records and notes in the system Coordinate with front desk and billing team Assist with pre-authorizations when needed I focus on accuracy, clear communication, and completing verifications on time to help reduce claim denials and improve patient experience.