Team Leader | Virtual Assistant | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $4.39/hour ($848.00/month)

Associates degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

July 13th, 2024

Profile Description

I have a strong background in customer service and team leadership. I began my career as a Customer Service Representative (CSR) in 2018, where I honed my skills in handling customer inquiries, resolving issues, and providing exceptional service.
After three years of dedicated work, I was promoted to a Team Leader role, which I have held for the past year and five months. In this position, I have been responsible for overseeing a team of CSRs, ensuring high-performance standards, and implementing strategies to improve customer satisfaction and team efficiency.
My experience has equipped me with strong communication, leadership, and problem-solving skills. I am passionate about helping teams succeed and am always looking for ways to enhance the customer experience.
Thank you for considering my introduction. I look forward to connecting and discussing how I can contribute to your team.