I was with Verizon for 4 years and 1 month as a Team Leader, from February 2018 to March 2022. My responsibilities included supervising the team, providing support and guidance, ensuring high-quality customer service, performance management, reporting and communication, handling problem-solving and escalations, and driving process improvements.
After that, I found a job in social media engagement, and I truly love what I do. My role involves helping clients grow their LinkedIn followers, replying to comments on their posts, and engaging with users through different accounts. I also send daily and weekly reports, ensure people respond to posts, and track engagement metrics such as likes, comments, and reposts from each post.
Experience: 5 - 10 years
need to be an active listener to gather the correct information
Experience: 5 - 10 years
changing of sched. every month won't be a problem
Experience: 5 - 10 years
need to manage time properly the reason I have never been late to my previous job
Experience: 5 - 10 years
gathering all the information that you need is very important
Experience: 5 - 10 years
need to be well organize to reach daily goals
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