Maria

Virtual Assistant & Customer Service Professional

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Overview

Looking for full-time work (8 hours/day)

at $4.78/hour ($921.60/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 26th, 2026 (12 days ago)

Member Since

July 7th, 2024

Profile Description

I have a solid background in customer service and healthcare insurance, with experience in both customer-facing and back-office roles. As a Customer Care Representative II and SME at Carelon Global Solutions, I support my team by handling escalations, mentoring new hires, and improving processes to enhance the customer experience. Before that, I worked as a Back Office Associate at WNS Global Services, where I processed medical records, handled invoices, and coordinated patient transportation. These roles have helped me develop strong communication, problem-solving, and organizational skills, allowing me to consistently deliver excellent service.

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Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Oton, Iloilo

Tests Taken: IQ
Score: 106: DISC
Dominance: 28
Influence: 16
Steadiness: 26
Compliance: 30: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”