Kaye

CSR, Lead Generation & Email Marketing

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.32/hour ($832.00/month)

Associates degree

Last Active

July 1st, 2026 (10 days ago)

Member Since

July 6th, 2024

Profile Description

I have worked in the BPO industry since January of 2015 and have an experience as a Customer Service Representative for 10 years. I have worked with known brands and Ecommerce companies. And I am a Tier 2 specialist, I am an expert in handling complaints, billing issues and resolving complex issues efficiently. I can provide an excellent customer service experience and I am proficient at handling high-volume inquiries. I recognize the critical role of data in organizations and possess strong capabilities in data management. I am a quick learner and I'm a team player and I can also work independently. My current objective is to collaborate with diverse clients, leveraging my skills and experience to deliver exceptional performance and build a successful career. Becoming a freelancer has always been my aspiration, and I consistently strive to achieve success through dedicated effort.

Top Skills

Accounting » Xero

Experience: Less than 6 months

Accounting » Quickbooks

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 5 - 10 years

Experienced customer service professional with over 9 years of expertise in both voice and email support.

Other Skills

Marketing » Email Marketing

Experience: 6 months - 1 year

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao Del Sur

Tests Taken: IQ
Score: 119: DISC
Dominance: 12
Influence: 28
Steadiness: 39
Compliance: 21: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”