I am Ychel A. Diong, a Bachelor of Science in Information Technology graduate from Our Lady of Fatima University (2023). I have strong experience in administrative support, executive assistance, real estate operations, marketing, and customer service.
My professional background includes roles as an Administrative Assistant in a construction company, Product Specialist, Executive Assistant, Marketing Admin for real estate investment companies, Social Media Manager, and Customer Service Representative in healthcare accounts.
I also worked with Expert Assistants VA, where I handled real estate data research and management, client communications using Instantly and LinkedIn, event follow-ups, campaign creation and management, CRM updates, time tracking coordination, and administrative reporting. I ensured accurate records, managed outreach campaigns, and supported smooth communication between clients and teams while maintaining timely execution of tasks.
I have experience in real estate data research, GIS property mapping, lead generation, outbound calling,
I am proficient in a wide range of tools including Canva, Airtable, Google Suite, Asana, ClickUp, Slack, Meta Business Suite, Photoshop, Shopify, Genesys, Google Ads, CallTools, GMeet, Instantly, Smartlead, Apollo / Expert Apollo, Notion, Trellus,
I am detail-oriented, fast-learning, and able to work under pressure with strong communication and time management skills. I am confident in handling multiple tasks while maintaining accuracy and efficiency.
Experience: 2 - 5 years
Experience: 2 - 5 years
I took a training in a agency and this is one of niche or skill i interest since i have a lots a idea about email part.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
I took a training on the Agency about this niche or about this skill and i love to explore any site or any website.
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