c8890bd049ed4f0 28d1

Technical support associate and customer service associate telemarketer

86 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00 - 25,000.00/month ( $414 USD )
30 hrs/wk ( $3.13 - $3.92 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
7 years in BPO Industry
BASIC INFORMATION
Age:
33
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:0
Dominance:0
Influence:0
Steadiness:0

English
 C1(Advanced)
Last Active:
2020-07-22
Member Since:
2016-10-16
SKILL SUMMARY

I'm an experienced Technical and Customer Support Agent, Telemarketer, VA, Email/Chat Support and Appointment setter Working in the BPO industry for 7 years equipped me with the knowledge and skills to achieve my goals.Right now, I've been working from home for 3 years now doing various kinds of jobs, I've been an English Tutor to Chinese students who would want to pass their IELTS exams and other freelancing jobs just to be able to gain more experience as I know I still have a long way to go.  I know that given proper training and some time to figure things out I know I can handle it. 
Able to experience using various software and applications such as Zendesk, SellerCloud, Freshsales, X-lite, Trello and so on.
My objective is to deliver my knowledge and skills in customer service in both local and international clients who need assistance. I consider this not just a profession but a vocation that I am being called for, to serve others.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Speaking
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 7 years of experience as a technical support and customer service support.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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