Maylen

Healthcare Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 1st, 2026 (12 days ago)

Member Since

July 4th, 2024

Profile Description

Hello, my name is Maylen, and I have over six years of
experience in the healthcare industry as a provider service advocate at Optum.
I also have one year experience in a direct client role specialized in Ophthalmology, Optometry & Dermatology.

In these roles, I developed a deep understanding of
healthcare processes and effective collaboration with healthcare providers and to the patients. My
expertise includes complex questions about benefits and eligibility, referrals,
credentialing, claims processing, prior authorization, and customer service for
a variety of insurance plans, such as Medicare Advantage, Community,
State/Medicaid, and IFP Exchange health plans, BCBS, Aetna, Cigna & Traditional MC and more

I am familiar of AMD, EMA & Nextech tool. I also have knowledge about provider portal such as Availity, One Health Port & UHC portal.

I recognize that my familiarity with the specialized platforms and processes used in healthcare virtual assistance is limited, but I am determined to use my adaptability and excitement for learning to swiftly develop proficiency in those areas, if appropriate training and support will be offered.

I am always eager to apply my skills in new environment and passionate about continually improving myself and acquiring new skills.

Top Skills

Customer Support » Healthcare

Experience: 5 - 10 years

Competent and efficient

Other Skills

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu, Cebu City

Tests Taken: IQ
Score: 103: DISC
Dominance: 30%
Influence: 7%
Steadiness: 26%
Compliance: 37%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”