Your friendly Virtual Assistant

- Managed and updated client and property databases - Processed RCMA documents and prepared contracts through DocuSign - Assisted real estate agents with daily administrative tasks - Maintained accurate property and client records - Cross-checked marketing invoices and expenses for approval - Updated pricing information for development listings on company websites - Supported smooth and efficient remote office operations - Assisted with marketing and listing administration for Ray White Tauranga

With several years of experience in virtual assistance, accounting, social media management, and brand representation, I have developed strong customer service and communication skills. I am experienced in responding to client inquiries, resolving concerns professionally, and building positive relationships with customers through email, chat, and online platforms. I am highly organized and detail-oriented, with the ability to manage customer records, process documents accurately, and handle multiple tasks while maintaining a high level of service. My background in sales support and online business management has strengthened my problem-solving abilities, adaptability, and commitment to delivering a positive customer experience.

- Monitored daily payments and financial transactions - Sent reminders for overdue payments to customers - Recorded daily sales and transaction details - Maintained accurate records of collectible item sales - Assisted with basic bookkeeping and accounting tasks - Supported daily administrative operations of the online boutique

Managed and maintained social media accounts to increase brand visibility and audience engagement. Created compelling content, captions, and product listings for online platforms. Scheduled and published posts while ensuring a consistent brand presence. Responded promptly to customer inquiries, messages, and comments across social media channels. Assisted with marketing campaigns and promotional activities to drive sales and customer engagement. Managed online store operations, including product sourcing, inventory updates, and order processing. Built and maintained a strong online brand through effective communication and customer service. Collaborated with teams to gather customer feedback and improve marketing strategies. Supported administrative tasks, database management, and document preparation as a Virtual Assistant. Maintained accurate records, tracked transactions, and ensured smooth day-to-day business operations. Demonstrated strong organizational, multitasking, and remote work skills while supporting multiple business functions. Experienced in using digital tools and platforms to streamline workflows and enhance productivity.