I am a customer service specialist with 3 years of experience on receiving inbound calls and resolving concerns of the customers. Most of my experience is from managing rental properties, as an Airbnb support. I am fast learner and willing to learn anything.
Experience: 1 - 2 years
I have 2 years of experience in supporting hosts and guests from Airbnb. I have assisted countless of guests and Hosts on resolving their reservation issues.
Experience: 2 - 5 years
I love assisting user or customers on resolving their issues.
Experience: 1 - 2 years
I am experienced on creating travel plans that would suit best for each customer. I am also familiar with different airlines' policies and procedures.
Experience: Less than 6 months
I have worked part time as a property manager for short term rentals. I handled day-to-day tasks from guest communication to maintenance of each listings. I have knowledge on using tools and platforms such as Hostaway, Guesty, Breezeway, Pricelabs, and etc.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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