HubSpot Specialist / Fulfillment Strategist

Supports sales teams by managing pipelines, tracking deal progress, and improving conversion through structured CRM processes. Coordinates client meetings, schedules appointments, and ensures smooth communication between sales reps and clients.

Diagnoses and resolves LAN/WAN connectivity issues, device configuration problems, and network-related concerns. Provides support for software, hardware, and system issues including VSAT, Cisco Meraki, and Fortigate environments. Supports installation, maintenance, and troubleshooting of digital signage systems and content displays.

Designs and executes automated lead nurturing systems that improve conversion rates and streamline marketing-to-sales handoff.

Experienced in managing HubSpot CRM including contact segmentation, pipeline tracking, deal management, and reporting to support marketing and sales operations. Builds and optimizes automated workflows for lead nurturing, email sequences, task automation, and sales pipeline efficiency.

Creates automated email campaigns and sequences for engagement, retention, and reactivation using HubSpot tools.

Handles customer inquiries related to accounts, billing, and services while maintaining high satisfaction and resolution rates. Investigates complex customer issues, resolves discrepancies, and ensures accurate and timely solutions. Provides clear and professional communication to clients regarding services, updates, and troubleshooting.

Migrated legacy CRM data into HubSpot, ensuring accurate data mapping, deduplication, and structured database organization.

Identifies, qualifies, and pursues new business opportunities to support revenue growth. Handles sales discussions, negotiates terms, and closes deals aligned with company targets. Consistently meets or exceeds sales targets through structured follow-ups and pipeline management.