Mary
CSR, Scheduling and Quality Assurance
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.58/hour ($1,272.74/month)
Bachelors degree
Last Active
July 6th, 2026 (8 days ago)
Member Since
June 24th, 2024
Profile Description
Experienced Virtual Assistant with a strong background in Customer Service, Quality Assurance, Sales, Lead Generation, Job Assigning, Complaints Management, and Retention. With over 6 years in customer-focused roles, I am skilled in delivering high-quality support across multiple channels and managing complex customer interactions. Additionally, I am well-versed in managing payment discrepancies, ensuring accurate records, and liaising with finance teams for timely resolutions. My ability to handle complaints with professionalism and empathy has strengthened my capacity to retain clients and build long-term loyalty.
Top Skills
Customer Support » Sales Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Customer Support » Sales Support » Account Retention
Experience: Less than 6 months
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Office and Administration » Team Leadership
Experience: 1 - 2 years
Virtual Assistant
Experience: 2 - 5 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 28
- Influence: 18
- Steadiness: 33
- Compliance: 21
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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