Hi I'm Aly!
I've worked as a customer service representative for 6 years in different accounts like travel account we book airline ticket also hotel reservation and provide best experience.
working in telco make sure helped with their billing, and even gone the extra mile of scheduling and setting up appointments both for clients and service providers. I made sure all inquiries were addressed, and every issue resolved, leaving a positive interaction.
working in healthcare as well.
I provided policy and benefit details, help them enroll and provide more information that they need to know. I dedicated that experience to providing top-tier customer service with a commitment to client satisfaction.
Experience: 2 - 5 years
first of all, before I proceed with sales ask first customer needs and wants so I can discuss and share with them the best product
Experience: 2 - 5 years
Experience: 5 - 10 years
I made sure all inquiries were addressed, and every issue resolved, leaving a positive interaction and have their satisfaction.
Experience: 2 - 5 years
I've worked as a technical support for a telecommunications company based in New Zealand. What I mainly do there was to directly coordinate to the technicians on field. I provided back-office support, encoded job orders, submit job orders, and manage emails within the company and also with the clients to ensure that the digital communication stays streamlined.
Experience: 2 - 5 years
in my previous job we always using computer while I assist customer, I can do multi-tasking by asking them and typing there needs
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