? Handles around fifty calls per day, while trying to provide a great and high quality
resolution on each of the customers’ problems.
? Great verbal and written communication skills demonstrated in a consistent high scores
with professional way of solving complex problems.
? Proper methods of teaching new hires on the product knowledge and process which will
result to better performance to represent the company.
? Resolving concerns and also making a way to create sales and build connection to every
customer and take advantage for them to have an interest in the product and service.
? Acts as an over the phone technical specialist with more accounts handled including
mobile and residential accounts and maintaining high quality resolutions and de-escalation
of customers concerns.
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.