Senior Collector (November 17, 2016 -
Present) Maersk Global Service
Centre
Estancia
Mall, Capitol Commons, Pasig City
<!--[if !supportLists]-->· <!--[endif]-->Calling of customers to
collect outstanding customer accounts, whilst maintaining the highest level of
customer service and regularly engage with customers via phone and
ensure the timely payment of invoices and the resolution of any disputes or
queries.
<!--[if !supportLists]-->· <!--[endif]-->Manage payments are posted
on timely manner.
<!--[if !supportLists]-->· <!--[endif]-->Do the follow up to Pune
and Chennai Teams and actively aim to find solutions to issues that are
inhibiting the payment of invoices.
<!--[if !supportLists]-->· <!--[endif]-->Account reconciliation.
<!--[if !supportLists]-->· <!--[endif]-->Engage in problem solving
and actively aim to find solutions to issues that are keeping customers from
paying the invoices.
<!--[if !supportLists]-->· <!--[endif]-->Manage all assigned KEY
CLIENT US accounts in accordance with
Maersk business rules, collections strategy and workflow guidelines.
<!--[if !supportLists]-->· <!--[endif]-->Communicate and work
closely with Collections Analyst to ensure the customer queries, requests and
disputes are actively logged and maintained in relevant system.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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