CUSTOMER SERVICE | VIRTUAL ASSISTANT | LEAD MANAGEMENT | SALES SUPPORT

CUSTOMER SERVICE ASSOCIATES I started working as a customer service associate way back on 01/31/22 under the AT&T Wireless department, specifically the Retention Department, which is the highest department in telecommunications at AT&T. After 2 years, we transitioned into the sales department, and that would be the Mobility Sales Department. We need to use our best skills to resolve the issue of the customer, do troubleshooting with their phone devices, and lastly, reach our daily target to sell the products of AT&T.. 2022-2024 (up until 04-10-2024) VXI GLOBAL SERVICES Don Julian Rodriguez Sr. Ave, Talomo, Davao City, 8000 Davao del Sur Non-voice Account Six Eleven is my first BPO company, i was hired as chat support and also replying the tickets and emails of the customer’s, with the clothing company named SAVVI, we track the orders, provide some credit to the damages that the customer received to satisfied them at the end. 2019 (month of 01-12-2019 up until 12-15-2019)

CUSTOMER SERVICE ASSOCIATES I started working as a customer service associate way back on 01/31/22 under the AT&T Wireless department, specifically the Retention Department, which is the highest department in telecommunications at AT&T. After 2 years, we transitioned into the sales department, and that would be the Mobility Sales Department. We need to use our best skills to resolve the issue of the customer, do troubleshooting with their phone devices, and lastly, reach our daily target to sell the products of AT&T.. 2022-2024 (up until 04-10-2024) VXI GLOBAL SERVICES Don Julian Rodriguez Sr. Ave, Talomo, Davao City, 8000 Davao del Sur Non-voice Account Six Eleven is my first BPO company, i was hired as chat support and also replying the tickets and emails of the customer’s, with the clothing company named SAVVI, we track the orders, provide some credit to the damages that the customer received to satisfied them at the end. 2019 (month of 01-12-2019 up until 12-15-2019)

CUSTOMER SERVICE ASSOCIATES I started working as a customer service associate way back on 01/31/22 under the AT&T Wireless department, specifically the Retention Department, which is the highest department in telecommunications at AT&T. After 2 years, we transitioned into the sales department, and that would be the Mobility Sales Department. We need to use our best skills to resolve the issue of the customer, do troubleshooting with their phone devices, and lastly, reach our daily target to sell the products of AT&T.. 2022-2024 (up until 04-10-2024) VXI GLOBAL SERVICES Don Julian Rodriguez Sr. Ave, Talomo, Davao City, 8000 Davao del Sur Non-voice Account Six Eleven is my first BPO company, i was hired as chat support and also replying the tickets and emails of the customer’s, with the clothing company named SAVVI, we track the orders, provide some credit to the damages that the customer received to satisfied them at the end. 2019 (month of 01-12-2019 up until 12-15-2019