I am an experienced online freelancer with 10 years of experience on virtual assistant, content creation, customer support, transcription and community moderation/management roles.
My English is very fluent and I can communicate and write content effectively using the language.
I am very proficient in using word processors and spreadsheet applications. I also have extensive experience in website management using WordPress, as well as a number of online platforms for managing various aspects of an online business. These platforms include:
ActiveCampaign for marketing automation and CRM
ThriveCart and Stripe for payment management
HelpScout for customer support
Xero for basic bookkeeping
Amazon S3 and Dropbox for cloud storage
HootSuite, MeetEdgar and SmarterQueue for social media management/automation
YouTube for video uploading, playlist management and basic video editing
In terms of my personality, I would describe myself as easy to work with, but I also have strong drive with great attention to detail. I also consider myself to be a loyal worker and I give my best throughout the duration of the work relationship.
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