I am an Operations and Administrative Specialist who helps businesses streamline workflows,
improve reporting accuracy, and manage CRM systems effectively. If you’re dealing with messy
records, reporting errors, or operational backlogs, I can help you get everything organized,
accurate, and running smoothly.
I have hands-on experience in Salesforce lead conversions, project documentation, stakeholder
coordination, and workflow optimization. I’ve supported businesses in reducing reporting
discrepancies, cutting task duplication, and strengthening team performance. I’m also
comfortable handling admin and customer support tasks, so you don’t need multiple people to
manage different functions.
I can manage your CRM, update your systems, and keep your operations running without
constant supervision. I’m reliable, detail-driven, and proactive — you won’t need to follow up
with me to get things done.
Available for full-time remote work across US, UK, or AU time zones. Feel free to reach out at
Certifications:
*Lean Six Sigma: White Belt
*Shopify Freelancing
*AI Designing Course using Midjourney
*Chat Support Course using Pancake
*Webinar Automation &
Experience: Less than 6 months
Customer support, sales operations, and project coordination. Helping teams stay organized and improve lead to sales conversion rates.
Experience: 1 - 2 years
Oversees ongoing projects, and supervises. Review current organizational and project implementation processes and recommend necessary improvements to ensure high-quality in the delivery of services.
Experience: 5 - 10 years
Experience: 6 months - 1 year
-Configure product/service items in Xero for streamlined invoicing and reporting. -Manage supplier, vendor, and customer contacts for smooth transactions. -Create invoices with accurate data entry, ensuring GST compliance. -Record bills with precision, maintaining GST accuracy and proper expense allocation. -Apply payments to invoices/bills, monitor outstanding balances, and keep expense records updated.
Experience: 1 - 2 years
Lead/Account management, Lead conversions, Managing events/activities (Discovery Calls, Appointments, Meetings), Lead delegations, Report Builder, and more. Also proficient with other CRM's from previous companies (In-house).
Experience: 2 - 5 years
Inventory Management, Order taking, Data management, and more.
Experience: 1 - 2 years
Gong.Io(Revenue Intelligence Platform), ChatGPT, Microsoft Copilot, and Google Gemini.
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