With 3 years of experience as a US-based customer service representative, I managed both inbound and outbound calls. For outbound, I focused on sales activities, while inbound responsibilities included addressing customer concerns and general inquiries.
I also have virtual assistant experience as an e-commerce customer support specialist for Shopify stores. My tasks involved assisting with product-related questions, processing refunds, handling 'where is my order' requests, and managing an average of 50 customer
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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