With 3 years of experience as a US-based customer service representative, I managed both inbound and outbound calls. For outbound, I focused on sales activities, while inbound responsibilities included addressing customer concerns and general inquiries.
I also have virtual assistant experience as an e-commerce customer support specialist for Shopify stores. My tasks involved assisting with product-related questions, processing refunds, handling 'where is my order' requests, and managing an average of 50 customer
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.