Hi, I'm Jonathan — a proactive, detail-oriented, and highly organized Home Care Scheduler with a strong background in administrative support and client coordination. I am dedicated to helping US-based home care agencies run smoothly by ensuring accurate scheduling, seamless caregiver-client matching, and prompt communication across all levels of the care team.
What I bring to your agency:
Scheduling & Coordination
I manage complex caregiver schedules with precision — handling shift assignments, last-minute call-offs, replacements, and overtime monitoring to ensure no client is ever left without care. I am experienced in coordinating multiple caregivers across different service areas while maintaining compliance with client care plans.
Communication & Responsiveness
I understand that home care is a 24/7 industry. I am responsive, calm under pressure, and skilled at handling calls and messages from caregivers, clients, and families professionally and empathetically — even in high-stress situations.
Administrative Support
I provide reliable back-office support including data entry, client intake coordination, caregiver onboarding documentation, EVV monitoring, and maintaining accurate records in scheduling platforms.
Tools & Systems I Work With:
Scheduling Software: ClearCare / WellSky, Axis Care, Smartcare
Communication: RingCentral, Google Voice, Zoom, Slack
Productivity: Google Workspace (Docs, Sheets, Calendar), Microsoft Office 365
EVV & Compliance Monitoring
Why Choose Me:
Fast learner — I adapt quickly to your agency's systems and workflows
Strong attention to detail — I catch errors before they become problems
Client-focused mindset — I treat every client and caregiver interaction with professionalism and care
Reliable & accountable — I show up, follow through, and communicate proactively
I am available full-time (8 hours/day) and can work US business hours or night shift to match your agency's timezone. I am ready to hit the ground running and become a long-term, trusted member of your team.
Let's connect and discuss how I can support your agency's growth and care delivery!
Experience: 2 - 5 years
2 years 6 months handling international telco clients — shows professionalism and communication skills
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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