PROFESSIONAL SUMMARY:
Exceptionally talented Telemarketer with more than 3 years experience in generating qualified leads and identifying opportunities for company's product and service offerings by following up marketing campaigns and building relationships with longer term leads with consistency.
GENERAL QUALIFICATION
• More than 3 years experience in call centers/telemarketing firms
• Extensive knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Excellent knowledge of principles and processes for providing customer and personal service.
• Permanent awareness of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Summary of Qualifications
•
Excellent
experience in
business-to-business and business–to–consumers telemarketing(involves in appointment setting, lead generation , market research, survey , technical support , chat support , inbound sales , telesales, inbound customer service and database clean up )
• Great positive thinker with a can-do attitude and profoundly resilient and energetic.
• Excellent communicator/both oral and written
• Strong ability to interpret and understand complex issues.
• Uncommon ability to manage own workload and use initiative.
• Immense ability to give attention to detail and to follow
company procedure
• Enviable outgoing personality.
• Remarkable ability to establish rapport with potential clients.
• Sound organization skills and diligently reliable to any tasks assigned
Other Related Jobs Descriptions:
• Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
• Explain products, services, and prices, and answer customers' questions.
• Obtain customer information such as name, address, and payment method, and enter orders into computer system.
• Other duties include: Recording names, addresses, purchases, and reactions of prospects contacted, adjusting sales scripts to better target the needs and interests of specific individuals, prospecting for potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations, and answering calls from potential customers who have been solicited through advertisements.
• Telephoned and wrote letters to respond to correspondence from customers or to follow up initial sales contacts.
• Maintained records of contacts, accounts, and orders.
• Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Conducted client and market surveys in order to obtain information about potential customers.
Delivered prepared presentations to describe products or services in order to persuade potential customers to purchase a product or service or make a donation
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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