I bring with me over seven years of experience in the BPO industry, where I specialized in customer service, handling major Telco accounts such as T-Mobile, AT&T, and Verizon. Throughout those years, I developed strong csr skills, the ability to remain calm under pressure, and a genuine dedication to delivering excellent service to customers. In my most recent role, I transitioned into the real estate industry as a virtual assistant, working closely with real estate associates. My responsibilities included assisting clients and tenants in booking viewings, supporting the buying and selling process, and ensuring a smooth, professional experience for everyone involved. As a worker, I take pride in being passionate, hardworking, and eager to learn. I strive to go beyond what's expected and always aim to improve. I want to be known as someone dependable who gets things done, shows initiative, and handles every task with care and attention to detail. I believe in growth, collaboration, and maintaining a positive attitude even during challenging situations. My goal is to continuously bring value to the team and be someone others can trust and rely on.
Experience: 5 - 10 years
Delivered exceptional support to clients, handling inquiries and resolving issues with professionalism and empathy, both in telecom and property sectors.
Experience: 5 - 10 years
Quickly identifies issues and provides effective solution, whether it’s troubleshooting telecom concerns or resolving tenancy issues.
Experience: 5 - 10 years
Manages multiple priorities and deadlines efficiently using calendars, task lists, and CRMs to stay organised and productive.
Experience: 1 - 2 years
2 years of rental work show strong familiarity with lettings processes, tenant management, and UK property systems.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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