Dominic
Customer Service Representative, Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.00/hour ($792.00/month)
Bachelors degree
Last Active
February 17th, 2025 (45 days ago)
Member Since
June 13th, 2024
Profile Description
I am an individual who worked for the Business Process Outsourcing for the past 12 years and 9 months. I have acquired several skills like taking inbound and outbound calls for customers and professionals, I was also promoted as a mentor wherein I assist new hired employees as well as regular employees on how to work on their cases; on top of that I learned to perform spot checks on cases being worked on by agents that I support as well as taking part in client calibration with supervisors to check how agents worked on their cases, I am also responsible for the submission of their productivity reports under a strict deadline. Should I ever get hired as a Virtual Assistant, I will use the skills I acquired in order for the success of the company or individual that will hire me and this will also lead me to hone other skills aside from what I mentioned above for future growth.
Top Skills
Customer Support
Experience: 10+ years
Taking inbound and outbound calls to assist customers and professionals in their concerns
Other Skills
Office and Administration » Data Entry
Experience: 10+ years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Customer Support » Product Knowledge
Experience: 10+ years
Office and Administration » Team Collaboration
Experience: 10+ years
Basic Information
- Age
- 41
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cainta, Rizal
- Tests Taken
- IQ
- Score: 136
- DISC
- Dominance: 31
- Influence: 3
- Steadiness: 30
- Compliance: 36
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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