Customer Service Representative, Virtual Assistant

Overview

Looking for full-time work (9 hours/day)

at $4.00/hour ($792.00/month)

Bachelors degree

Last Active

August 22nd, 2024 (26 days ago)

Member Since

June 13th, 2024

Profile Description

I am an individual who worked for the Business Process Outsourcing for the past 13 years and 9 months. I have acquired several skills like taking inbound and outbound calls for customers and professionals, I was also promoted as a mentor wherein I assist new hired employees as well as regular employees on how to work on their cases; on top of that I learned to perform spot checks on cases being worked on by agents that I support as well as taking part in client calibration with supervisors to check how agents worked on their cases, I am also responsible for the submission of their productivity reports under a strict deadline.Should I ever get hired as a Virtual Assistant, I will use the skills I acquired in order for the success of the company or individual that will hire me and this will also lead me to hone other skills aside from what I mentioned above for future growth.