Dominic

Customer Service Representative, Virtual Assistant

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Overview

Looking for full-time work (9 hours/day)

at $4.00/hour ($792.00/month)

Bachelors degree

Last Active

February 17th, 2025 (44 days ago)

Member Since

June 13th, 2024

Profile Description

I am an individual who worked for the Business Process Outsourcing for the past 12 years and 9 months. I have acquired several skills like taking inbound and outbound calls for customers and professionals, I was also promoted as a mentor wherein I assist new hired employees as well as regular employees on how to work on their cases; on top of that I learned to perform spot checks on cases being worked on by agents that I support as well as taking part in client calibration with supervisors to check how agents worked on their cases, I am also responsible for the submission of their productivity reports under a strict deadline. Should I ever get hired as a Virtual Assistant, I will use the skills I acquired in order for the success of the company or individual that will hire me and this will also lead me to hone other skills aside from what I mentioned above for future growth.

Top Skills

Customer Support

Experience: 10+ years

Taking inbound and outbound calls to assist customers and professionals in their concerns

Basic Information

Age: 41

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cainta, Rizal

Tests Taken: IQ
Score: 136: DISC
Dominance: 31
Influence: 3
Steadiness: 30
Compliance: 36: English
B2(Upper Intermediate)

Dominic

Customer Service Representative, Virtual Assistant

Overview

Profile Description

Top Skills

Customer Support

Other Skills

Office and Administration » Data Entry

Office and Administration » Microsoft Excel

Customer Support » Product Knowledge

Office and Administration » Team Collaboration

Basic Information