I have eight years of experience in customer service within the BPO industry.
Experience: 5 - 10 years
Helping clients reserve flights, hotels, cars, and packages; making changes to their bookings; and canceling them. It also entails making a call on the client's behalf to the company's partner vendor.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.