I’m a Customer Service Representative and Medical Virtual Assistant with over 3 years of experience in healthcare and contact center support. I specialize in appointment scheduling, insurance verification, billing inquiries, prescription requests, and handling patient and provider calls.
I also have experience as a Paralegal Intern, where I handled document preparation, case file organization, and scheduling, strengthening my attention to detail and administrative skills.
I’m proficient in Google Workspace, Microsoft Office, RingCentral, Avaya, and Genesys. Reliable, organized, and detail-oriented, I’m committed to delivering excellent service and helping businesses run smoothly.
Experience: Less than 6 months
Experience: 2 - 5 years
I take inbound calls from patients, assist them in refilling their prescription drugs, track their orders, address billing inquiries, and process their payments.
Experience: 6 months - 1 year
I’m a Medical Virtual Assistant with experience in managing patient appointments, handling high call volumes, and responding to inquiries with professionalism and empathy. I’m skilled in maintaining accurate patient records, performing administrative tasks, and coordinating with healthcare teams to ensure smooth daily operations. I’m committed to delivering efficient, patient-centered support and a positive experience in every interaction
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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