Joyce

General VA / Medical Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (yesterday)

Member Since

June 11th, 2024

Profile Description

I’m a Customer Service Representative and Medical Virtual Assistant with over 3 years of experience in healthcare and contact center support. I specialize in appointment scheduling, insurance verification, billing inquiries, prescription requests, and handling patient and provider calls.

I also have experience as a Paralegal Intern, where I handled document preparation, case file organization, and scheduling, strengthening my attention to detail and administrative skills.

I’m proficient in Google Workspace, Microsoft Office, RingCentral, Avaya, and Genesys. Reliable, organized, and detail-oriented, I’m committed to delivering excellent service and helping businesses run smoothly.

Top Skills

I take inbound calls from patients, assist them in refilling their prescription drugs, track their orders, address billing inquiries, and process their payments.

Other Skills

I’m a Medical Virtual Assistant with experience in managing patient appointments, handling high call volumes, and responding to inquiries with professionalism and empathy. I’m skilled in maintaining accurate patient records, performing administrative tasks, and coordinating with healthcare teams to ensure smooth daily operations. I’m committed to delivering efficient, patient-centered support and a positive experience in every interaction

Basic Information

Age
28
Gender
Female
Website
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Address
Dasmariñas City, Cavite
Tests Taken
DISC
Dominance: 42%
Influence: 19%
Steadiness: 28%
Compliance: 11%
Government ID
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