Marry

E-commerce Customer Support Specialist | Chat Sales, Email & Social Media | Zend

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.06/hour ($781.82/month)

Bachelors degree

Last Active

June 18th, 2026 (7 days ago)

Member Since

June 10th, 2024

Profile Description

I’m a passionate Customer Service Specialist with 5 years of experience helping customers across e-commerce, retail, and telecom industries through calls, email, and chat. I take pride in my ability to connect with people, solve problems efficiently, and make every customer feel valued.
What sets me apart is my knack for adapting to different situations—whether it’s assisting with a quick purchase inquiry or resolving a complex issue, I stay calm, professional, and focused on delivering a positive experience. I want to be known as someone customers trust and as a teammate who brings empathy, dedication, and a can-do attitude to everything I do.

Top Skills

Experience: 2 - 5 years

I focus on understanding the customer’s concerns fully before responding.

Experience: 2 - 5 years

Assisting customers over the phone while utilizing various tools to investigate and document everything after each call.

Other Skills

Experience: 2 - 5 years

I quickly adapt to various customer service tools and systems.

Experience: 2 - 5 years

I de-escalate tense situations calmly and effectively.

Basic Information

Age
30
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  99
English
C2(Advanced/Mastery)
Government ID
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