Ethel

Customer Support | Lead Generation | Scheduling & Email VA

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Overview

Looking for full-time work (8 hours/day)

at $4.80/hour ($928.00/month)

Bachelors degree

Last Active

July 14th, 2026 (yesterday)

Member Since

June 8th, 2024

Profile Description

Empathetic and results-driven Customer Support and Virtual Assistant with 4+ years of experience in the BPO industry. Currently working at Ohai.ai, handling inbox, calendar, and live chat support, and stepping in when AI needs human intervention. Skilled in voice, chat, and email support, lead generation, cold calling, and data entry. With a background in medical sales, I bring strong expertise in client communication, contract negotiation, and performance tracking. Tech-savvy, organized, and committed to delivering high-quality results ahead of schedule.

Top Skills

Professional Services » Medical Services

Experience: 1 - 2 years

My previous experience as a medical sales representative taught me to pay great attention to details and be strategically responsible for promoting products, answering client inquiries, offering advice, negotiating contracts, attending trades, and assessing sales performance.

Customer Support » Sales Support » Lead Generation

Experience: 2 - 5 years

My experience as a production specialist and menu specialist taught me how to develop websites and edit photographs to satisfy clients and attract more customers to their products. I also schedule appointments for returning calls, taking incoming calls, and filing online using Dropbox or shared drives, for example.

Office and Administration » Data Entry

Experience: 1 - 2 years

The primary objective of this work is to enter data from various documents into the computer system for data processing, management, and storage, and I have experience with this. It is imperative for a data entry representative to prioritize skills such as accuracy, speed, and attention to detail.

Other Skills

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Valencia, Negros Oriental

Tests Taken: IQ
Score: 108: DISC
Dominance: 40%
Influence: 29%
Steadiness: 22%
Compliance: 9%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”