Mortgage Loan Processor | Real Estate Coordinator | Customer Service Executive |

- Managed and assist senior accountants to do manual tax filing and procurement processes - Handled cash replenishment documents and manual inventory tasks. - Bank reconciliation and handled cash for tax payments for each town - Utilized Microsoft Office , Google Suite, Google Spreadsheet for data entry and reporting

Highest Escalation Retention Department Representative Handled inbound calls from international US clients Upsold additional services Key focus: Preventing cancellations through effective escalation and retention strategies Handled a team for a Retail Account

Handled Medical Staffing - Conducted business-to-business sales for virtual staff services in medical facilities to North America - Proficient in Cold Calling, Appointment Setting, and Lead Generation - Alongside with this task and position. I was able to handle Data Entry

Mortgage Loan Processor Managed loan files from setup through underwriting submission Collected and reviewed borrower documents for completeness and accuracy Coordinated with loan officers to move files through the pipeline efficiently Communicated with clients to request documents and provide status updates Submitted loan files to underwriting and handled conditions until approval Followed up on pending items and kept files organized and up to date Acted as the main point of contact between clients, loan officers, and underwriters

Appointment Setter and Lead Generation for IT Website Designs for businesses.