Detail-oriented Insurance Specialist with over 9 years of experience managing US-based healthcare accounts within BPO and provider environments. Proven expertise in the full insurance verification and claims processing lifecycle, including eligibility checks, coordination of benefits, denial resolution, and reimbursement optimization across Medicare, Medicaid, and commercial payers. Skilled in building strong communication channels with US insurance carriers and patients to resolve billing inquiries efficiently, while upholding strict HIPAA compliance. Recognized for driving revenue cycle efficiency, reducing claim denials, and ensuring timely collections through accurate documentation and proactive problem-solving.
Experience: 10+ years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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