VIRTUAL ACCOUNTING & ADMIN ASSISTANT

Key Responsibilities: Invoice Generation and Management Prepare and issue invoices to customers promptly and accurately. Ensure all invoices comply with company policies and customer agreements. Payment Processing Record and apply incoming payments to customer accounts. Ensure all payments are accurately posted in the accounting system. Customer Account Management Maintain up-to-date and accurate customer account information. Update customer records with new contact information, payment terms, and other relevant details. Collection of Outstanding Receivables Monitor accounts to identify overdue payments. Follow up with customers through emails, phone calls, and letters to ensure timely payments. Implement effective collection strategies to recover overdue amounts. Dispute Resolution Address and resolve billing issues or discrepancies with customers. Collaborate with other departments to resolve customer disputes efficiently. Reporting and Analysis Prepare and distribute regular accounts receivable reports, including aging reports and cash flow forecasts. Analyze AR data to identify trends and opportunities for process improvement. Reconciliation Reconcile accounts receivable balances with the general ledger. Ensure all transactions are accurately recorded and discrepancies are addressed. Compliance and Audit Ensure AR processes comply with internal policies and external regulations. Assist with internal and external audits by providing necessary documentation and explanations. Credit Management Evaluate and approve customer credit applications based on company policies. Set and adjust customer credit limits as needed. Communication and Coordination Communicate effectively with customers regarding their accounts and payment terms. Coordinate with the sales team to ensure accurate and timely billing. Automation and Efficiency Utilize accounting software and tools to streamline AR processes. Continuously seek ways to improve efficiency and accuracy in AR functions. Customer Relations Build and maintain positive relationships with customers to facilitate timely payments. Provide excellent customer service to address inquiries and resolve issues promptly.