Detail-oriented and highly trainable Virtual Assistant with experience supporting US and Australian clients. Skilled in
Achievements / HighlightsSuccessfully handled 100+ client file retrieval requests per month
Maintained 0% error rate in record documentation
Improved turnaround time for client requests by 20%
Resolved technical support issues within first call/email for clients
Processed 50+ insurance claims and towing requests accurately for Australian clients
Experience: 5 - 10 years
Email Follow-Ups & Customer Support Salesforce CRM & Client Database Management Records & File Management (US clients) Insurance Claims Lodging & Documentation (Australia) Scheduling / Booking Coordination Administrative Support & Documentation Data Entry & Accuracy Process Compliance & Confidentiality Time Management & Attention to Detail Client Relationship Management Basic Troubleshooting Remote Guidance / Co-browse Support
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.